Our two showrooms are closed, but we’re still here

Following the government’s latest announcement, our showrooms in Croydon and Milton Keynes will be closed from Sunday 20th December.

You can still get in touch with us directly and we’re still here for orders and collections, so you can still make those special purchases.

Book a virtual appointment

Discover all Lyons has to offer from the comfort of home with a video call. Our expert team will be able to provide a completely personalised service, showing you our carefully curated collections of fine jewellery, diamonds and watches, which can then be delivered to your home. Alternatively, you can use our Click & Collect service and collect your item from one of our showrooms.

To arrange a virtual appointment or get in touch with us regarding another query, please call us between 10am – 7pm, Monday to Sunday.

Contact our showrooms directly

You can call us between 10am – 7pm.

Call us Croydon | 020 3887 2254

Call us Milton Keynes | 01908 668621

Email Us



Fill in the form

Fill in our Contact Us form here and we’ll send your query directly to the store, who will get back to you within 24 hours.

Get in touch with us for:

  • Any product enquiries you may have. If you want to purchase from us during lockdown, you can contact us directly to order and collect from one of our two showrooms
  • Personalised gifting inspiration and advice. Our teams in our two showrooms would love to help you find truly unforgettable gifts
  • Any Rolex enquiries. If you have a specific Rolex enquiry, please use this Contact form here

Click & Collect

We are offering a special Click & Collect service at our two showrooms, so you can place an order via virtual appointment and safely collect your order at one of our showrooms.

Frequently asked questions

Can I return an item to store?

Our two showrooms in Croydon and Milton Keynes are temporarily closed from Sunday 20th December.

Our standard returns policy is 30 days. Our returns policy has been extended for Christmas gifting, so for purchases made from 25th October, you have until 10th January to return unworn items to us.

Due to tier 4 restrictions currently in place, we are unable to accept returns in-store at this time. If this means you are unable to return your items within the usual timeframes, we’ll happily accept your return when we re-open.

When will your showrooms reopen?

We will be monitoring the latest government announcements and will update once we have more information.

Can I still place an order and get it in time for Christmas?

Yes, we are still here to help you get ready for the festive season. You can place an order with us via a virtual appointment, over the phone or over email.